A Scratchpad Tile is a short cut to a specific set of Salesforce fields that can be accessed from Scratchpad Quickviews and Notes. Below is a short video that shares use cases for Tiles in Scratchpad.
Tile Use Cases
You have required fields that need to be completed before moving an opportunity or lead to the next stage
You want a shortcut to creating a Salesforce object
You want a shortcut to logging an activity or creating a task
You would like to view a related list such as activity history or contact roles
Create your own tiles by clicking the + on the expanded view of a record.
Want access to advanced tiles to create a new object (ie adding a task, contact, or opportunity), let us know and we'll create the tile for you.