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Using Scratchpad + Cookies 🍪
Troubleshoot cookie-blocking settings while using Scratchpad
Beth Zirbel avatar
Written by Beth Zirbel
Updated over a week ago

Scratchpad uses cookies 🍪 to provide the best possible user experience. For some users, cookie blocking settings can prevent the Scratchpad extension from accessing your Salesforce instance.

To allow all cookies...

  1. Open Chrome by clicking on the 3 dot icon in the upper right-hand corner.

  2. Click > Settings.

  3. Under "Privacy and security," click Cookies and other site data.

  4. Select an option: “Allow all cookies” or "Block third-party cookies in Incognito".

If you prefer to continue blocking cookies...

You can add us to the whitelist 📄. To do so, follow these steps:

  1. Open Chrome and click on the 3 dot icon in the upper right-hand corner.

  2. Click More > Settings.

  3. Under "Privacy and security", click Cookies and other site data.

  4. Next scroll to "Sites that can always use cookies", and click Add.

  5. Enter all 3 of these web addresses:

    • app.scratchpad.com

    • api.scratchpad.com

    • rpi.scratchpad.com

  6. Select Add.


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Related Articles:

  • Questions? Chat with us in the corner through WISH or email us at [email protected]

  • Ready to make your sales team happy? Talk to sales or learn how to purchase Scratchpad here.

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