Enable Call Recording
Scratchpad's Call Recorder can capture internal or external calls using the Scratchpad Notetaker (bot), which automatically joins meetings on your Google or Outlook Calendar - regardless of the meeting platform.
AI suggestions are automatically generated for calls once call recording is enabled and prompts are configured. Learn more on configuring AI prompts here.
Navigate to Settings, then AI Agents
Click Enable under Hygiene Agent
Connect your Google or Outlook Calendar
When prompted to connect your meeting platform, click Try another method
Toggle on Scratchpad Notetaker
Once configured, the Scratchpad Notetaker will join your next call, analyze it, and populate suggestions based on set prompts. Click Add fields to include more.
Manage Recording Preferences
Navigate to the Gear Icon in the bottom-left corner of your Scratchpad homepage
Select Call Recording under Account
Toggle on your preferences for Auto-record
External meetings: Automatically record all meetings with at least one external participant.
Internal meetings: Automatically record all meetings with only internal participants.
FAQ
Why are my Zoom calls not recording?
Having trouble with calls being recorded? Here are some common situations that prevent Scratchpad from recording.
Having trouble with calls being recorded? Here are some common situations that prevent Scratchpad from recording.
The host of the meeting was not present, or you were not the host
The host's local recording setting is disabled
The host has disabled permitting participants to record locally
The host has disabled requesting recording permission within the current call
Host is using the web client instead of the Zoom desktop app
Can I change the name of the Scratchpad Notetaker (bot)?
Yes! Please reach out to [email protected] if you'd like to change the name of your organization's Scratchpad Notetaker.
Does Scratchpad's Call Recorder work with other meeting platforms, like Google Meet or Microsoft Teams?
Yes. Scratchpad's Call Recorder will auto-join meetings from Google or Outlook Calendar, regardless of the meeting platform type.
If you aren't using Google or Outlook Calendar, you can manually invite the Scratchpad Notetaker to your call:
Navigate to Calls within your Scratchpad Navigation Bar
Select Invite to call in the top right
Paste your meeting link and click Invite
Curious to learn more? Book time with a Product Specialist today!