Supported editions
Agentforce 1 Sales
Unlimited
Enterprise
Pro Suite with Web Services API add-on
Unsupported editions
You will see John Travolta when signing in with an unsupported edition, and may receive the error "Invalid_credentials"
Starter Suite
Pro Suite without Web Services API add-on
Developer Edition
Sandbox Instances (please reach out to [email protected], as there are times when customers can have access to a sandbox instance)
FAQ
Does my Salesforce account need API access?
Yes. In order to utilize Scratchpad, a Salesforce account must have API access enabled. If you have a supported edition and have confirmed with your Salesforce administrator that API access is enabled, but still are unable to access Scratchpad, please reach out to us via [email protected].
Do you integrate with other CRMs, like Hubspot, for example?
Not at the moment. Scratchpad is currently built to use with Salesforce.