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What Salesforce Editions Are Supported?
What Salesforce Editions Are Supported?

Learn which Salesforce editions are supported by Scratchpad

Updated over 4 months ago

Supported Editions


  • Enterprise Edition

  • Unlimited Edition

  • Performance Edition

  • Professional Edition with Web Services API add-on

Unsupported Editions


You will see John Travolta when signing in with an unsupported edition, and may receive the error "Invalid_credentials"

  • Group Edition

  • Essentials Edition

  • Professional Edition without Web Services API add-on

  • Developer Edition

  • Sandbox Instances (please reach out to [email protected], as there are times when customers can have access to a sandbox instance)

FAQ


Does my Salesforce account need API access?

Yes. In order to utilize Scratchpad, a Salesforce account must have API access enabled. If you have a supported edition and have confirmed with your Salesforce administrator that API access is enabled, but still are unable to access Scratchpad, please reach out to us via [email protected].

Do you integrate with other CRMs, like Hubspot, for example?

Not at the moment. Scratchpad is currently built to use with Salesforce


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