Have you made recent updates, like adding or removing fields, to your SFDC back-end? Below are the two ways that will allow you to see these updates in Scratchpad!
When opening a new Scratchpad tab or refreshing your Scratchpad screen, our system will check if your Salesforce cache is more than 2 hours old. If it is, your cache will automatically refresh and any updates made in SFDC will be visible in Scratchpad
We're happy to push a manual refresh so you can see your SFDC updates in Scratchpad right away. Reach out via Wish on your Scratchpad homepage, or email us at [email protected] and we'll get you taken care of!