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Why Isn't my Salesforce Update Showing Up in Scratchpad?
Why Isn't my Salesforce Update Showing Up in Scratchpad?

Learn how to get recent Salesforce updates, like new fields, to populate in Scratchpad

Updated this week

Have you made recent updates, like adding or removing fields, to your SFDC back-end? Below are the two ways that will allow you to see these updates in Scratchpad!

Automatic Refresh

When opening a new Scratchpad tab or refreshing your Scratchpad screen, our system will check if your Salesforce cache is more than 2 hours old. If it is, your cache will automatically refresh and any updates made in SFDC will be visible in Scratchpad


Manual Refresh

We're happy to push a manual refresh so you can see your SFDC updates in Scratchpad right away. Reach out via Wish on your Scratchpad homepage, or email us at [email protected] and we'll get you taken care of!


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