FAQ
Find answers to the most frequently asked questions
12 articles
What Salesforce editions are supported?Learn which Salesforce editions are supported by Scratchpad
Why didn't my Scratchpad update save to Salesforce?Learn why a change made in Scratchpad may not be reflecting in Salesforce
How do I update to the latest version of Scratchpad?Learn how to update to the latest version of Scratchpad's Chrome Extension
Why isn't my Salesforce configuration update showing up in Scratchpad?Learn how to get recent Salesforce updates, like new fields or configuration changes, to populate in Scratchpad
Why am I seeing an "OAuth App Blocked" error in Scratchpad?Learn why OAuth errors appear in Scratchpad and how Salesforce Admins can fix them
How can I get into the correct Salesforce instance and manage multiple instances?Learn how to get into your desired instance and manage multiple SFDC instances
Why am I seeing a "Salesforce API request limit exceeded" error?Learn why you are receiving the "TotalRequests limit exceeded" error in Scratchpad
How can I invite someone to Scratchpad?Learn how to invite colleagues or friends to use Scratchpad
How can I use Scratchpad with dialers?Do you use a dialer? Click-to-dial directly from Scratchpad grid views!
Overview for legal, security, & ITFor all your legal, security, and IT questions!
How do I report vulnerability & bugs?Learn how to report bugs and vulnerabilities to our team
How do I delete my account?Learn how to remove your Scratchpad account or revoke access to Salesforce