FAQ
Find answers to the most frequently asked questions
12 articles
- What Salesforce editions are supported?Learn which Salesforce editions are supported by Scratchpad
- Why didn't my Scratchpad update save to Salesforce?Learn why a change made in Scratchpad may not be reflecting in Salesforce
- How do I update to the latest version of Scratchpad?Learn how to update to the latest version of Scratchpad's Chrome Extension
- Why isn't my Salesforce configuration update showing up in Scratchpad?Learn how to get recent Salesforce updates, like new fields or configuration changes, to populate in Scratchpad
- Why am I seeing an "OAuth App Blocked" error in Scratchpad?Learn why OAuth errors appear in Scratchpad and how Salesforce Admins can fix them
- How can I get into the correct Salesforce instance and manage multiple instances?Learn how to get into your desired instance and manage multiple SFDC instances
- Why am I seeing a "Salesforce API request limit exceeded" error?Learn why you are receiving the "TotalRequests limit exceeded" error in Scratchpad
- How can I invite someone to Scratchpad?Learn how to invite colleagues or friends to use Scratchpad
- How can I use Scratchpad with dialers?Do you use a dialer? Click-to-dial directly from Scratchpad grid views!
- Overview for legal, security, & ITFor all your legal, security, and IT questions!
- How do I report vulnerability & bugs?Learn how to report bugs and vulnerabilities to our team
- How do I delete my account?Learn how to remove your Scratchpad account or revoke access to Salesforce