Find answers to the most frequently asked questions
12 articles
Changes to your Scratchpad ViewsA single sidebar for all of your Views!
What Salesforce Editions Are Supported?Learn which Salesforce editions are supported by Scratchpad
How Do I Update to the Latest Version of Scratchpad?Learn how to update to the latest version of Scratchpad's Chrome Extension
How Can I Get Into the Correct Salesforce Instance and Manage Multiple Instances?Learn how to get into your desired instance and manage multiple SFDC instances
What Counts as an Update in Scratchpad?Learn more about what counts as an update & how to continue making updates via Scratchpad
Why Am I Seeing a "Salesforce API Request Limit Exceeded" Error?Learn why you are receiving the "TotalRequests limit exceeded" error in Scratchpad
How Can I Invite Someone to Scratchpad?Learn how to invite colleagues or friends to use Scratchpad
Why Isn't My Salesforce Update Showing Up in Scratchpad?Learn how to get recent Salesforce updates, like new fields or configuration changes, to populate in Scratchpad
How Can I Use Scratchpad With Dialers?Do you use a dialer? Click-to-Dial directly from Scratchpad Grid Views!
Overview for Legal, Security, & ITFor all your legal, security, and IT questions!
How Do I Report Vulnerability & Bugs?Learn how to report bugs and vulnerabilities to our team
How Do I Delete My Account?Learn how to remove your Scratchpad account or revoke access to Salesforce