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Setup & Settings
Sign up, schedule a 1:1, set up Scratchpad to your liking, and find answers to frequently asked questions
20 articles
Scratchpad Support: We're Here for YouLearn about the support options available to you when you use Scratchpad
Getting Started
Everything you need to know to get up and running
Signing Up For ScratchpadSign-up is quick and easy; get started in just a few minutes today!
Customize Your Scratchpad ExperienceShortcuts, bookmarks, backgrounds - oh my!
Chrome Extension vs. Web AppExtension or Web App? The choice is yours!
Using Scratchpad + Cookies 🍪Troubleshoot cookie-blocking settings while using Scratchpad
Help Your Reps Ramp and Manage Their Pipeline FasterTips for Sales Managers to help reps ramp and update their pipeline faster while capturing the right data for each opportunity.
Why is Scratchpad Now My Homepage?Did you just download Scratchpad and realized a couple things look different?
What Counts as an Update?Learn more about how to keep making updates via Scratchpad & what counts as an update
What to Expect During Your Scratchpad 1:1Insight into a Workflow Session with a Product Specialist
What Salesforce Editions Are Supported?Learn which Salesforce editions Scratchpad supports
Why Isn't My Salesforce Update Showing Up in Scratchpad?If you’re wondering what happened to those fields you just created in Salesforce, take a look here.
How to invite someone to Scratchpad from within the product.Love Scratchpad and want to share it with someone you know will love it, too? Here's how!
Why am I seeing a "Total Requests Limit Exceeded" Error?Are you seeing a notification saying "TotalRequests limit exceeded"? This article may help.
How do I Update to the Latest Version of Scratchpad?Learn how to update the Scratchpad chrome extension to the latest version
How Do I Delete My Account?How to remove your account with Scratchpad or revoke access to Salesforce.
How do I Report Vulnerability & Bugs?
GSuite & Scratchpad
Scratchpad and Google!
Integrating Google & ScratchpadThis article shares how to get the most out of the Google integration - viewing your calendar, searching emails and events, and more.
Scratchpad in Your Google CalendarLearn how to create tasks, notes, and contacts directly from your GCaL that sync to Salesforce!
Managing Multiple SFDC Instances
Get to your desired SFDC Instance quickly and easily
Getting to your Desired SFDC InstanceLearn how to connect Scratchpad to a different Salesforce instance.
Create Separate Chrome Profiles for Different Salesforce InstancesLearn how to use Chrome Profiles to use Scratchpad across multiple SFDC Instances