We understand that "deleting your account" can mean a couple of things. Below are the options to remove your account from Scratchpad.

As a reminder, Scratchpad does not store data from Salesforce by default. You can read more about our security policies at scratchpad.com/security.

My Security or IT Team has requested I remove my account while they review your service.

If this is the case, you can revoke Scratchpad's access to your company's Salesforce by logging out of Scratchpad.

To log out of Scratchpad:

  1. Click on the Gear Icon found on the bottom left-hand corner of your screen
    - This will launch our settings window

  2. Click on Log Out found on the bottom left-hand corner of the settings window
    - This will log you out of Scratchpad and remove access to Salesforce immediately.

When you refresh your tab, you'll see that we no longer have access to your company's Salesforce.

You will still have access to a pleasant greeting and a beautiful background image each day. If you'd like to complete remove Scratchpad, please see below to remove your chrome extension.

Alternatively, your Salesforce Administrator can also disable OAuth connections directly from Salesforce.

In this scenario, your Scratchpad configuration, settings, and notes are saved, but you are no longer providing us access to your company's information.

I no longer want to use Scratchpad

We understand Scratchpad isn't for everyone, you can always share your feedback with us by emailing [email protected]

If you're on the free version of our service, you can simply log out of Scratchpad to stop using Scratchpad. You will still see our beautiful background images each time you open a tab. To completely remove Scratchpad, remove the chrome extension from your browser.

To remove the Chrome Extension from your browser:

  1. Find the Scratchpad icon located to the right of the address bar in your web browser.

  2. Right-click on the Icon.

  3. Select Remove From Chrome from the menu.

  4. Click on the Remove button to confirm that you'd like to remove Scratchpad.

If you'd like for us to remove the information saved in your account or cancel your subscription, email us at [email protected] to request that we suspend your Scratchpad account.

I am requesting my information is "forgotten" per GDPR's right to erasure.

Scratchpad is working towards being fully GDPR/CCPA compliant at this time. Please email [email protected] to request your information is removed.

Email us at [email protected] with any additional questions about removing your Scratchpad account.

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