When using Salesforce, enablement folks may discover the need to add new fields and/or lists to employee Salesforce instances. If you’ve had the experience of attempting to bring a newly created SFDC field into your Scratchpad pipeline view and learning that it isn't there, you've come to the right place!
Typically, someone at your org will create a Salesforce field...
And you might immediately go looking for it, only to find that it isn't there 😢...
Not to worry! Updates reflect within a normal 2-hr interval or we can manually conduct a cache refresh for you so that the field becomes visible on your end...
Via the WISH button on the Scratchpad homepage, or, by sending a quick e-mail to [email protected], a member of our User Delight Team will gladly refresh the cache for you manually.
Book a Complimentary 1:1 with a member of our User Delight team today!
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Questions? Chat with us in the corner through WISH or email us at [email protected]
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